47minMedian on-site response time
Fire damage · 24/7 dispatch
Smoke gone. Structure clean. Claims handled.
Board-up tonight. Mitigation tomorrow. Direct billing with your carrier through closeout.
47minMedian on-site
SamedayBoard-up
ALEHotel and meals coordinated
On-scene · Fire response
IICRC S700 FireEPA Lead-SafeOSHA HAZWOPERXactimate PreferredLicensed Illinois GC · Bonded · Insured
24/7Emergency dispatch, 365 days a year
$0Out-of-pocket above your deductible
1crewMitigation through final walkthrough
Scope of work
What we cover in a fire loss.
01
IICRC S700Emergency board-up
Windows, doors, and openings secured the same day so the property stays weatherproof and safe.
02
IICRC S700Smoke and soot
Surface, structural, and HVAC remediation. We clean what stays and document what doesn't.
03
IICRC S700Odor neutralization
Ozone, hydroxyl, and thermal fogging matched to the material, not blasted across the whole house.
04
IICRC S700Contents pack-out
Inventoried, photographed, climate-stored. Returned the way they left.
05
IICRC S700Structural repair
Framing, drywall, electrical, finish. Same crew that mitigated, no handoff to a sub.
06
IICRC S700ALE coordination
Additional Living Expenses (hotel and meals while you're displaced) coordinated with your carrier.
Our process
Board up. Mitigate. Rebuild.
T+0:00
We arrive.
Site secured, hazards isolated, photo log begun. We brief you in plain language.
T+0:30
Board-up.
Openings closed, tarps set, contents triaged in place.
T+24h
First-notice packet.
Scope, photos, and a Xactimate sketch in your adjuster's inbox within a business day.
Restore
Mitigate, then rebuild.
One project manager and one contract from board-up to certificate of completion.
“After the kitchen fire I was overwhelmed. The PM called every day with photos and an update I could actually understand.”
Maria L. · Pilsen · Fire damage
Frequently asked
What homeowners ask us most.
What's the difference between smoke and soot damage?
Soot is the residue left on surfaces after a fire — it discolors paint, etches glass, and corrodes electronics if left unaddressed. Smoke is the odor and the airborne particulates that settle into porous materials (drywall, fabric, HVAC ducts). Smoke goes deeper than soot and often requires ozone or hydroxyl treatment, not just surface cleaning.
What is ALE and does my policy cover it?
ALE (Additional Living Expenses) is the part of your homeowner's policy that pays for hotel, meals, and incidentals while your home is being restored. Most policies include it. We coordinate directly with your carrier to start the ALE clock so you have somewhere to sleep tonight without paying out of pocket.
Are my contents salvageable?
Most contents are salvageable with the right protocol — Esporta wash for textiles, ultrasonic for hard goods, ozone for electronics. We document everything before it moves, store it climate-controlled, and return it sorted by room. Items beyond restoration are itemized for your claim.
How long will the whole job take?
Mitigation (board-up, soot removal, drying, deodorization) typically takes 7–14 days. Reconstruction depends on scope but a typical kitchen-origin fire runs 6–10 weeks from arrival to certificate of completion. Multi-unit losses run 11 days median for mitigation.
Can I save the structure or should I tear down?
Almost always restoration is cheaper and faster than demolition. We assess structural integrity within the first 24 hours — framing, electrical, plumbing — and document everything for your carrier. Total loss is rare in residential fires.
Will the smoke smell ever fully go away?
Yes — but only with the right protocol. Surface cleaning alone leaves the odor in HVAC and porous materials. We use thermal fogging or hydroxyl generators after surface cleaning, plus replace HVAC filters and ducting where needed. The smell is gone by certificate of completion.