Frozen pipe · 24/7 dispatch

Pipe burst? First call wins.

The water is still moving. Call now, then do the four things on this page while we're en route.

47minMedian on-site

SamedayExtraction

24/7Through every winter night

On-scene · Winter response

Subject: truck-mount extractor + crew

Tone: wet, working, cold

Ratio: 4:5 portrait

Photo · 01

IICRC S500 WaterEPA Lead-SafeOSHA HAZWOPERXactimate PreferredLicensed Illinois GC · Bonded · Insured

47minMedian on-site response

SamedayExtraction and drying staged

24/7Dispatch through every winter night

DirectBilling with your carrier

Do this now

Four steps. Right now. In order.

Every minute the water is moving costs you a square foot of subfloor. Do these in order, while you call.

01
Shut off the water at the main.Find the main shut-off valve and turn it clockwise. This is the single most important thing you can do right now.
02
Open every faucet.Relieve pressure in the system so additional pipes don't burst. Cold and hot, every fixture.
03
Turn off electricity in the affected area.If water is anywhere near outlets, fixtures, or the panel, flip the breaker before you go in.
04
Call us.While you do the first three steps, the dispatcher is routing a crew to your address.

What we do when we arrive

The dispatcher routes a crew while you're doing the four steps above. We pick up where you stopped.

Step 1

Truck-mount extractor pulls standing water before it migrates into walls and subfloor.

Step 2

Locate the burst, isolate it, photograph it for the claim. Repair coordinated with a licensed plumber if needed.

Step 3

Air movers, dehumidifiers, HEPA scrubbers. Moisture logged twice daily until target is met.

Step 4

First-notice packet (scope + photos + moisture readings) to your adjuster within the first hour.

24/7 Emergency Response312-225-3300