24/7 emergency response available·Licensed General Contractor · 5 min from the Loop 312-225-3300
Emergency Property Restoration · Since 1994

Chicago's emergency restoration experts.

Licensed general contractor. 24/7 response for fire, water, mold, and storm damage.

47minMedian on-site
5minFrom the Loop
14Direct-bill carriers
Restoration Associates project siteOn site
IICRC CertifiedEPA Lead-SafeOSHA HAZWOPERXactimate PreferredLicensed · Bonded · Insured
47minMedian Arrival · across Chicagoland, trailing 90 days
26KProperties Restored · residential, multi-family, commercial
31yrsYears In Chicago · same dispatch number since 1994
0.6%Reopen Rate · we finish the job the first time
The first hour

The first hour is the whole job.

What we do in the sixty minutes after the loss decides whether this is a clean-up or a six-month rebuild.
T+0:00

You call.

A live dispatcher picks up. They take the loss details and route the nearest crew.

  • Live human in 3 rings
  • Bilingual EN/ES
T+0:12

Crew rolls.

Two-truck team rolls with extraction gear and board-up materials. ETA confirmed by text.

  • GPS-shared ETA
  • Pre-staged equipment
T+0:47

On site.

Site secured, hazards isolated, photo log begun. We brief you in plain language.

  • Photo log per room
  • Plain-language brief
T+1:00

Carrier looped in.

Your adjuster gets a first-notice packet (scope, photos, moisture readings) within the first hour.

  • Xactimate-ready
  • Direct adjuster line
Your insurance, handled

We handle the paperwork. You sign for the deductible.

We bill your carrier directly. You only sign for the deductible. No paperwork chase, no surprise bills.
A

Direct billing

We invoice your carrier. You sign only the deductible.

B

Photos and scope

Every room photographed before we touch a thing. Your carrier gets the same record you do.

C

One phone number

One project manager from the first call to the certificate of completion.

D

No surprise bills

The scope is set at the start. Anything new gets documented, not back-billed.

What your insurer coversStandard policy
100%Of approved scope, billed direct
$0Out-of-pocket above your deductible
ALEHotel and meals covered while you're out
11daysMedian time from loss to move-back
Adjusters & carriersFor-adjusters page →
Case file · 2025-1142

From total loss to ready-to-occupy.

Six-unit residential, kitchen-fire origin, smoke and water damage on every floor. Eleven days, one contract.
Before · T+0:00
Photo · 01
site arrival
After · Day 11
Photo · 02
final walkthrough

Six units restored in eleven days. Zero supplements.

Crews on site within 38 minutes. Pack-out completed day one. One project manager from start to finish. The last family moved back in the morning the adjuster signed off.

Loss type
Fire + water
Scope
$1.2M
Cycle time
11 days
Supplements
$0
Where we respond

Chicagoland. Four districts. One dispatcher.

Every truck is owned. Every technician is W-2. Every dispatcher answers to the family that started this in 1994.
01
North SideLincoln Park to Rogers Park
3 crews
24 min median
02
Central · HQLoop · West Loop · South Loop
4 crews
19 min median
03
South SideBridgeport · Hyde Park · Beverly
2 crews
31 min median
04
West SuburbsOak Park · Cicero · Berwyn
2 crews
Seasonal pre-stage
Service map · Chicagoland11 crews · 4 districts

Protect your property now. Every minute counts.

24/7 Emergency Response312-225-3300
Call now Request service online